THE BEGINNER’S GUIDE TO RESTAURANT POS HARDWARE

You need a set of reliable and robust hardware products to make sure that your clients get just what they order each and every moment.

A restaurant operator once said to me that”The kitchen ticket is valuable. The kitchen ticket is your connection between what gets ordered by your customers and what gets prepared by your kitchen employees, so it is understandable why she felt like that. A lost or unreadable ticket can result in a delayed order and an unhappy client.

How Many Ticket Printers Can You Want?

Ordinarily we see merchants have the most success with a single ticket printer per food or beverage preparation station/line. This way, your drink orders go to the bar, your hot food items go to the point, your dessert orders visit the pastry chef, and there’s no fighting over the ticket or needing to send it to the next station.

Thermal vs. Impact

Restaurant POS printers typically come in two types: thermal, in which the printer heats unique thermal paper to make black text and images appear, and affect, in which the printer uses a printhead and ink ribbon to put ink on the paper. Thermal paper can get stained or even entirely black in hot environments…such as a restaurant kitchen, so we strongly advise utilizing an impact printer in your kitchen. As a bonus, the sound of an impact printer may alert your employees a new order has arrived, without the necessity for another buzzer or beeper. A splash guard is often a rewarding investment as an accessory to help safeguard your printer.

No Longer Ripped Tickets

You ought to start looking for a ticket printer which has an automatic paper cutter. That way, the tickets include pre-separated, and you won’t hazard your staff ripping a ticket or failing to separate tickets if two orders arrive in quick succession.

In some instances, your ticket printer may be rather far from the remainder of your point of sale system, therefore Ethernet is usually the best option for connectivity. You might end up needing some long-length Ethernet cables, and you need to ensure that your network router or switch has sufficient Ethernet ports to support your preferred variety of printers. Most restaurateurs do not moonlight as IT techs. Even if you do, you are going to want to have a printer that can be readily connected to your point-of-sale system without having to set up static IP addresses or spend some time handling your router’s settings. Instead, you need something easy where you can just see printers in your network and tap to add them in the POS itself.

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Hardware in the Point-of-Sale

While tickets are certainly a critical portion of your restaurant’s surgeries, you’re going to need point of sale hardware for printing checks, taking charge cards, and collecting cash.

Assess and Receipt Printing

“Check, please” sets your own server in motion to begin the payment process. As you’ll probably be printing at least 3 receipts each table (the check, your credit card slide, and the client’s charge card receipt) — not for example broken checks, you’ll need a printer that prints quickly and doesn’t run through ink. A thermal receipt printer is a fantastic choice here.

Charge Card Clients

You are going to want a credit card reader that immediately and efficiently reads cards, whether they are magnetic stripe cards or even the soon-to-be-standard EMV chip cards. The switch to EMV chip cards can eventually indicate a change toward”pay-at-table” practices at restaurants, just like in Europe. However, since most EMV chip cards will still utilize signatures for now, that change is probably a couple of years away. But, you’ll still need a chip card-capable reader and point-of-sale system to help protect your restaurant from chargebacks and fraud accountability.

Restaurants handle a LOT of money, so you also need a reliable cash drawer. Some key items to Search for: * Built to survive: that the drawers ShopKeep advocates happen to be certified to last over one million operations — if you’re a cash-only restaurant or possess many cash-paying customers, you may want to consider a heavy-duty drawer (four thousand operations)

Printer-driven: having your cash drawer pop when a cash sale happens and remain closed for a credit sale may significantly reduce the time your servers spend completing a transaction

Just your size: cash drawers come in several sizes and with multiple drawer configurations — pick the one that matches your available space and transaction volume

Mountable: conserve space by choosing a cash drawer which can be securely mounted under the counter
Point of sale (POS) applications technology is shifting, and it’s changing fast. Mobile payments, a mere blip on the radar at less than $1 billion of transactions in 2012, are estimated to exceed $118 billion of transactions in 2018. EMV chip cards, the global standard for secure transactions, aren’t just coming to the United States, they are already here. Over 1.1 billion cards will be issued by the end of 2015, up from 100 million at the end of 2014. The seeds of additional enormous changes may have already been planted, and it’s just a matter of time before they sprout. You need to be prepared.

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This series of posts concerning the near future of POS software technology will take you through some of the major info you ought to know about the most recent business news and how you can best be ready for all the inevitable changes coming your way in the future. The first post now is focused on mobile payments.

Near field communication (NFC) is the dominant form of contactless payment technology and,together with EMV, it is probably the most important payment acronym you will hear in 2015. Learn about some of the significant NFC players, how the competition is heating up (like with a few non-NFC choices ), and how you can be ready regardless of who wins out.

Since launch in the autumn of 2014, Apple Pay has become a dominant force within the world of contactless cell phone payments, now accounting for $2 from every $3 spent. The Apple Pay phenomenon is real, and it is only going to get bigger (can you say Apple Pay 2.0?) ,but it’s only one game in town.

First of all, a little company named Google (maybe you have heard of it?) Has been supplying contactless payment via the Google Wallet since 2011. The Wallet hasn’t exactly taken off in that time, but you know what they say about a rising tide lifting all boats? Rumors are that Wallet quickly saw a 50 percent increase in transaction volume after the launching of Apple Pay and now that Google has announced an acquisition of Softcard, another high profile mobile payments solution, an app refresh and increased penetration among Android clients are both likely results.

Not only that, they’re also testing a new bluetooth-enabled service named Plaso. In furtherance of that goal, Samsung lately obtained LoopPay, a versatile, wireless payments technology that works with approximately 90 percent of current payment terminals in U.S. stores. Exact integration of LoopPay hasn’t yet been ascertained, but it will most probably be included with any new Samsung phones as part of a service named Samsung Pay.

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Ultimately, at least one of the largest players, there’s Merchant Customer Exchange (MCX), a merchant-led payment system slated to start in ancient 2015 and backed by some of the largest merchants in the usa, such as Walmart, Best Buy, and ExxonMobil. MCX is employed to make a brand new payment product called CurrentC, which will allow payment via a mobile app and QR code technology, not NFC (although that may change…). This decision, along with a number of others related to exclusivity deals with certain stores, has made MCX the most contentious of the newest mobile payments suppliers.

So what if you do?

Come up with a plan for mobile payments: Mobile payments will be turned into a normal payment process. It’s only a matter of how fast. That is why you should be ahead of the curve and ready for these changes instead of being reactive.

Locate an NFC-capable apparatus: Since the common denominator for most of the new payment methods is that they operate over NFC, your very best bet to be the most ready is to find a payment terminal which takes NFC payments. Additionally, because you’ll see from another segment, the terminal must take EMV chip cards too.

Get cellular payments-compatible point of sale applications: A terminal that accepts NFC payments is only really useful in case you can also process those payments! Check with your present point of sale provider and payment chip to see what they can handle. If they have planned for it, good. Otherwise, you may wish to think about other more forward-thinking options.

Sources

  1. https://www.connectpos.com/drive-customers-physical-store/
  2. https://www.connectpos.com/back-to-school-marketing-ideas-small-businesses/
  3. https://www.connectpos.com/choose-suitable-mpos/