The iPad POS Retail Revolution

The CIO of Urban Outfitters, Calvin Hollinger said at an analyst meeting that the retailer had bought its last cash register and would only buy Apple iPads with POS. The CIO said that the Apple iPad POS costs only one fifth as much as a computerized cash register which “could be turned on a swivel toward the customer who could enter their personal information and use it like a gift registry and so forth.” The iPad POS could be stationed in one fixed location, several fixed locations or taken throughout the store by a retail worker.

The cost of a cash register as well as the periphery equipment ranges between three hundred to a thousand dollars while the cost of a wireless Apple iPad cost’s three hundred to five hundred dollars. The lowest cost option is to download the POS application to a wise phone and get a free portable card reader and pay a merchant card supplier one to three percent charge of each credit card swipe. The iPad POS technology may even enable the brick and mortal retailers to adopt a low inventory or “demo” strategy to be on parity with the reduced cost online retailer. The main advantage of this iPad POS is that the unit is mobile, optimizes space and provides access to real time information saved on the cloud as well as product information online. Specifically the iPad POS provides:

• Access to this cloud, product information, customer history, real time inventory and prompt customer support to a convenient touch screen source. Furthermore, the iPad POS software provides the merchant real time sales and inventory reports which can be obtained anywhere. As an example, the owner of a little coffee shop could be on the beach with an iPad tracking sales on a real time basis while they take in sunlight.

• the capacity to collect customer information for the company’s customer relational management “CRMsoftware including the customer’s individual email, preferences and buying history where the merchant can easily send special offers or sell gift cards.

• Either a printed receipt in the shop or a receipt sent by email to the customer who will happily save the receipt digitally thereby improving the customer experience and customer loyalty.

• A better client experience. The low cost, low distance features of the Apple iPad POS enables more retail space to place merchandise as well as more places for customers to test out and reduce wait time. As an example, a shopper who has discovered the product they love which may not be in the colour they like or another feature can now be satisfied by the iPad POS which has real time product information. The iPad empowered retail employee can promptly show the customer the merchandise they want in the color they want and induce them to purchase by offering later pick up at the shop, instant pick up at another store or delivery to their dwelling.

Wal-Mart is famous for using its information technology competitive edge to act on proprietary information of what customers currently want, manage inventory distribution and enable its employees to deliver customer wants. IPad POS technology promises to provide the same advantages of brick and mortar retailers that Walmart is famous for. Cloud computing enables iPad POS users to get real time sales reporting by product, by hour and by worker. The computer based”wired” enroll on the other hand has to be paused so that data can be merged and uploaded to the server which may cause unfortunate wait times for clients. The cloud iPad POS sources data and cyber security to a committed organization while the host based organization must manage data and cyber protection itself. Work with a specialist cyber security provider to help your network of vulnerabilities. Let’s take a closer look at https://www.sapphire.net/mss/security-operations-centre-soc/ and why you should hire their cybersecurity services today. 

In conclusion the iPad POS offers a great deal of customization, freedom, convenience, optimization of space at a lower cost in addition to real time information to boost sales and help management in better decision making. For instance an investigation of the sales by hour would look out of sorts if a single worker was frequently not registering earnings in comparison to their coworkers who were frequently registering sales. The iPad POS offers a lot of promise for brick and mortar retailers that have had to watch their enterprise value shrink because of the reduced prices supplied by online retail. The iPad POS coupled with good oversight, analysis of real time reports and management could shrink the possibility of theft further bringing parity and business value that’s closer to their online retail competitors.

Apple Computer integrates TV’s into its product line while Hewlett Packard seeks to exit the PC market. Cash registers will soon litter the dustbins of history and touch screen pills strapped to customer service representatives will sling valuable inducements to customers who wish to purchase 1.

How To Spot Fraud With POS

By leveraging the controllers and variance reports often inbuilt into the latest Hospitality POS systems, many potential loopholes can be plugged. While it’s impossible to completely safeguard your restaurant, bar or pub from theft, there are a number of precautions which you can take to decrease the odds of it happening.

Most venues prefer to use technology and procedural controls as a tool for discouraging crime. Bogus transactions or collusion between employees and clients are usually top of the list for preventative actions. Misuse of refunds, staff discounts and problems with supplied goods come a close second. When staff understand that each and every item of inventory is accounted for, shrinkage can be reduced dramatically. If everybody knows the company has their finger on the pulse, losses could be negligible.

Unique POS Logins

POS wristbands embedded with a exceptional Clerk ID can automate such restrictions and help make the whole venue completely accountable. Managers can know who is selling what, where and for how much. To prevent items being passed through at a lower price to friends, only certain trusted staff are authorized to perform discounts. For reducing’no sale’ frauds, access to the cash drawer is limited to people with security privileges only. Time and attendance modules record these unique logins, ensuring each person is actually at work when they claim to be.

Variance Reporting

Strong POS reports enable you can quickly and easily begin to appear at the larger picture. Comparing best days to worst days and seeing where differences arise. By spotting trends it makes it easy to identify anomalies in daily figures and trends. Search functions allow operators spot voids, refunds and other comprehensive transactions based on time of day, staff member or other standards.

The cost of Refunds and Price Changes

Audit trails flag up price changes, who did the change, and how often it was done. Additionally, looking at the average number of refunds and the rationale may also be helpful in controlling currencies lost.

Getting Serious about Stock

If all purchase orders are processed end to end via the POS system, it’s easy to determine if a supplier’s discount has dropped off. Matching deliveries to orders and provide prices to quoted pricing helps cut down on inventory inconsistencies and shrinkage.

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PDT’s with pre packed bar-codes can handle stock takes quickly and accurately. Once connected to the POS, scanned inventories can be compared to those listed in the POS software. Once a product is sold via the POS it depletes off the stock to provide starting and end amounts. Reports reveal whats in between these figures and when a theft problem of some sort exists.

POS Connected CCTV

Linking CCTV to the POS system can help identify theft as it happens. Straightforward footage of consumers and staff looks exactly the same, whether the people are fraudulent or fair. After the images are married up with POS transactions, this data combination provides indisputable proof when variances exist. Using powerful search functions for voids, no sale transactions etc, live or past footage can be seen to monitor incidents.

POS Connected Liquor Control

Hard wired beverage management systems connected to POS can likewise monitor every ounce of spirits poured. Once a beverage is poured the until acknowledges that it’s been poured and managers can see what’s been poured but not sold. Flow meters, ETNs and wireless pourers could be attached to majority spirits and beers. Every time someone pours a drink they tracks how much has been poured vs. the real sales. POS reporting can drill down to look at the actual time that the variance happened.

Hospitality operators face tremendous challenges in realizing the necessary margins to ensure profitability. By using the host of reports that usually come as standard with POS, the task of spotting variances and possible loopholes becomes easier. By further linking to innovative technologies like CCTV or Liquor Control, these systems can usually rapidly pay for themselves in relation to reduced shrinkage.

Sources

  1. https://www.connectpos.com/ecommerce-integrated-pos-omnichannel/
  2. https://www.connectpos.com/ultimate-guide-retail-pos/
  3. https://www.connectpos.com/first-physical-store-online-retailer/