What is a mobile point of sale?
Mobile point of sale (mPOS) is a mobile point of sale on a smartphone, tablet or committed wireless device that performs functions as a cash register or electronic POS terminal. A mobile POS system is the perfect way for wholesale and retail companies to take credit card payments on the move.
What are The Important Differences between a POS and mPOS?
Even though a point of sale, or POS is a broad term referring to the whole retail, an mPOS only stands for cellular point of sale. These innovative cellular point of sale solutions are made for tablet or smartphone usage rather than desktop computers.
An mPOS or mobile POS is a smartphone, tablet or committed wireless device that performs the functions of a cash register or digital point-of-sale terminal (POS terminal) wirelessly.
To implement an mPOS to your retail shops, you’ll require a broadband connection, a debit and credit card reader, and an application downloaded into whatever device you would like to use for the transactions. An mPOS can consequently be paired with added POS hardware devices like a barcode scanner and a cash drawer.
Sources https://www.connectpos.com/magento-pos/ https://www.connectpos.com/shopify-pos/ https://www.connectpos.com/bigcommerce-pos/
How to Enhance Your POS Software Selection Criteria?
Mobile point of sale is relatively recent technologies, but it quickly became an important tool for retailers and wholesalers who wish to leverage their agile architectures.
With the growth of omnichannel trends, an increasing number of business owners are dealing with cross channel operations, as result the pent up requirement for integrated and seamless platforms such as ConnectPOS Omnichannel Platform which provides end-to-end solutions including Ecommerce, Financials, Inventory Management and CRM skyrocketed in recent decades.
Using an All-in-One System to handle inventory and financials in addition to helping you enlarge your sales presence via an integrated ecommerce platform is certainly a terrific advantage over mass-market and prepackaged POS solutions. As a result of its unified data base and subsystems, users and decision makers alike have their operations under one roof. Furthermore, a seamless and agile system is intended to enhance and eases Supply Chain movements which assists companies innovate and innovate their business processes with vendors, customers and sales partners in Realtime.
Customizing is another area of strength of ConnectPOS. You can put your own small business parameters depending on your business model or vertical, enabling you to automate and manage your corporate needs, key performance metrics accordingly.
In terms of connectivity, you can even reach clients cross the value chain; be it online, by telephone, by email, or through social networking channels such as market places. Ubiquity, freedom and streaming is the new standard for many digital natives, nomads and millennials that want to boost the user-experience cross many touch points. Being connected all time from anywhere and everywhere is the new standard.
Here are the top 10 tips to bear in mind as you start your X Factor Search for another POS System that will influence your executive team, please your collaborator and improve your overall customer-experience whilst improving your retention and earnings.
1. Which Mobile POS System Is Your Best Fit for My Business Model?
When firms in the retail, wholesale, eCommerce or supply begin searching for a new POS or mPOS system, it is likely that they will be looking right and left for vendors, resellers and VARs that are authorized middle guys. Finding the correct system in trade shows like NRF or via internet search is like searching for a needle in haystack. It is both tiresome, time-consuming and stressful.
In actuality, you might need to modify your query and investigation strategy. Why don’t you begin with a SWOT? You may wonder why?
Since 90 percent of retail transformation projects aren’t Greenfield. To put it differently, most of prospects are trying to replace existing POS Systems which are obsolete, underserved, hard or impossible to personalize, scalable following a price hike or stopped after a sizable Merger & Acquisition involving at least two global-centric players.
What’s more, some prepackaged, pre-bundled and canned goods such as Microsoft RMS are only discontinued; particularly when the new leadership team decides to change the company model and market section for a more rewarding tier.
So how do you discover the ideal POS system that matches and translates accurately your business model, operations and vision? To put it differently, how do you pick the ideal candidate from your listing of applications suppliers?
This is where the SWOT Analysis becomes handy.
What’s SWOT Analysis?
SWOT stands for strengths, weaknesses, opportunities, and dangers. It’s a means to identify your areas of improvement, blind spots versus your dominant features, services, market segments, products, brands, etc..
This easy audit is intended to facilitate a realistic, fact-based, data-driven look at the strengths and weaknesses of your business, its own management resources or tools. The organization should maintain the analysis accurate by avoiding preconceived beliefs or grey areas and rather focusing on real-life contexts. Businesses should use this simple diagnostic to assess current software system, tools, services and skills such as your organizational culture or business model. Leading the shift is never a simple task unless you are able to mobilize your team around the new job.
After this internal and external exercise is finished, you can begin analyzing your shortlist of applications solutions you would like to implement so as to revamp, scale-up or enhance your cellular capabilities.
This being said, let us move to the next Actions to analyze the other parameters:
2. Will Your Mobile POS Work Cross Multiple Mobile Platforms?
Being mobile means having the ability to connect wirelessly all of your computers, electronic devices through reputable servers, applications, browsers and cloud solutions in real time.
As result, you want to be certain that you’re set and ready for complete mobility if you would like to take full advantage of cellular POS capabilities cross many stations and platforms.
3. Does This Assist with Inventory Management?
Mobile POS systems for smaller retailers may be used with different store locations. They’re designed to help its users to look at each store separately, but also to receive a complete scope on the whole operations; hence the value of unified databases.
Whether you will need to monitor a single shop KPI, or enlarge your enquiry to different branch locations, this sort of software systems is strong enough to offer you see an improved image on the present state of affairs on your sales operations.
Moreover, with the perfect mobile POS system, you’ll have the ability to see inventory flows cross different store locations, which may enable you to enhance and optimize your stocking tactics while ensuring that all shops have sufficient supplies, samples, sizes, quantities in time.
4. How About Customer Data Management & Tracking?
ConnectPOS mobile of sale solution for example comes with quite useful functionalities like history. As result, it is possible to pull up the client profile, past transactions, and purchasing patterns. By doing this, you can make quick and informed decisions like replicating their previous orders, find their favorite mode of shipping information, their previous cash register enter notes and much more.
Because you’ll be serving customers from anywhere in the shop, it is possible to serve more clients and keep more customer information up to date; that will eventually help you enhance and improve your customer relations, retention and involvement. Your web marketing and internet sales could result in better comprehension of the customer journey through internet channels and networks.
5. Is there an Easier Way to Handle and Enable Your Collaborators?
In regards to HR agility, a smart Mobile POS ought to have the ability to assist you elaborate staff planning schedules based on previous information, store traffic patterns such as the capability to make informed decisions if you will need to elaborate staffing predictions or schedules.
Having the ideal mobile POS system will also help you empower your employees by giving them from liberty and better ways to communicate between them via fast messaging applications. Instead of spending some time running back and forth from the showroom, money counters or screens to the back shop, they will have more time to concentrate on the customer. ConnectPOS’ multitasking module was developed to help collaborators become more agile and more customer-centric.
6. Does an mPOS Supports Immediate product Lookup and Inventory?
You can look up products from anywhere in the shop will enhance the consumer experience and benefit your retail chain in several critical ways. By way of example, your sales team won’t have to walk into the front of the shop every time as a customer asks about a product.
7. Does an mPOS have some Impact on Retention or Attrition Ratios?
With cellular point of sale, you are able to reach new and present customers anytime and anyplace and your clients won’t have to wait in line to check out. This driving factor alone will surely have a positive effect on the customer support. Getting prompt, attentive to client needs and expectations is mission-critical in regards to customer empathy, engagement and retention.
8. Does This Come with Analytics?
Not all POS systems are born equal. ConnectPOS Mobile Point of Sale for example is endowed with many functionalities. As result, its customers have access to three dimensional reports, insights, visual cards and dashboards where you can deep dive to the unified data base. Having the ideal analytics is a vital ingredient of predictive direction.
ConnectPOS’s built-in Business Intelligence provides you with integrated tools and reports, offering instant access to vital information and insights to every area of your organization, and contributing to improved choices, reduced operating costs or risks.
9. Does it Boost or Boost Online Conversion or Engagement?
ConnectPOS Mobile point of sale in the kind of (SMS) text messaging enables retailers to immediately engage”Consumers in Motion”. Retailers can create targeted advertising campaigns that promote special offers, store events and much more.
Immediate messages’ boosting in-store discounts and barcode coupon offers can be easily and immediately scanned and redeemed in the Point of Sale. Thus, retailers that rely on ConnectPOS’ fully integrated cellular point of sale got better grasp on their omnichannel operations.
10. Are Mobile point of Sale Solutions Affordable?
This question is no longer applicable since we are living in a digitized society in which freedom, cyber and streaming connectivity are essential in the IoT era. With as many connected items, humans, apparatus, houses and businesses, it is impossible to be completely operational without leveraging computer and internet interfaced platforms.
In actuality, the majority of mobile POS systems solutions are cheap or even free of charge in certain bundles. The same applies to mobile functionalities, applications and freemiums.
This having been said, many free plans will not provide you access to advanced options, analytics or reports; since they only support a couple of platforms or cash registers. But if you will need a mobile point of sale system that supports multiple platforms and cash registers, you’ll probably need to update or to devote bit to have a fully-loaded system.
You may also choose to customize the attributes according to your requirements, applicable parameters and budget capacity.
Using a Mobile point of sale at the wireless age is vital. With countless ultra-connected users, customers, vendors and devices to the cyber space and communities all of the time, it is almost to be aggressive in business. Agile and early adopters of smart mobile solutions have managed to fair much better during and following the most recent quarantine period which hampered many electronic laggards. 91% of Americans maintain their mobile phones within several inches from their bed-stands, office desks and car seats. If you don’t expedite your electronic transformation, many prospects will be swayed by other platforms and market place shakers.
Using a dependable web-based and completely integrated software like ConnectPOS Mobile Point of Sale Is Vital. From point of sale to merchandising and the way to financial reporting, ConnectPOS’s flexible, user-friendly Cross-Channel Solution is your normal platform you would have to harness your mobile operations; be it in Apparel, Footwear, Jewelry, Sporting Goods, Department Store, home décor, or pet store stores.